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Product Analytics

Know exactly where your users
drop off — and why.

Luma tracks every event, maps every funnel, and surfaces the moments that turn trials into paying customers.

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★★★★★ Trusted by 1,200+ SaaS teams
Overview Events Funnels ACTIVE USERS 12,483 ↑ 18.4% CONVERSION 3.2% ↑ 0.4pp MRR $48,210 ↑ 22.1% CHURN RATE 1.1% ↓ 0.2pp USER GROWTH — LAST 30 DAYS May 24 12,483 TOP EVENTS 4,281 signup 3,190 dashboard_view 2,350 report_export 1,610 invite_sent 980 upgrade_click TRIAL → PAID FUNNEL trial start: 4,840 activated: 3,100 (64%) converted: 1,154 (24%)

Luma by the numbers

12400

Active teams

99%

Uptime SLA

48M

Avg. events tracked daily

4

Minutes to first insight

Features

Everything you need to understand your product.

01

Event tracking

Capture every click, page view, and custom event with one line of code. No sampling.

02

Funnel analysis

Build conversion funnels in minutes. See exactly where users fall off and what to fix.

03

Cohort retention

Track retention curves by signup date, plan, or any property you define.

04

Revenue analytics

MRR, ARR, churn, and expansion — all calculated automatically from your billing data.

05

Session replay

Watch real user sessions to find friction you would never spot in aggregate data.

06

Alerts & anomalies

Get notified when a key metric drops unexpectedly. Catch problems before users do.

Customers

Teams who shipped faster.

Luma showed us that 60% of our trial users never reached the aha moment. We fixed the onboarding flow and conversion jumped 40% in a month.

Ana Kovač Head of Growth, Relay

We replaced four separate analytics tools with Luma. The funnel analysis alone is worth ten times what we pay.

James Osei CTO, Pacemaker

The session replay feature is the best product decision insight I've ever had access to. We shipped three features we would have shipped wrong.

Priya Nair Product Lead, Forge

Pricing

Start free. Scale as you grow.

All plans include a 14-day free trial. No credit card required.

Starter

For solo founders and early-stage products.

Free
  • Up to 1,000 monthly usersn5 funnelsn30-day data retentionnBasic event trackingnEmail support
Get started free

Scale

For mature products with complex analytics needs.

$299 /month
  • Unlimited usersnUnlimited funnelsn36-month data retentionnUnlimited session replaynCohort analysisnCustom dashboardsnSSO & audit lognDedicated CSM
Contact sales

FAQ

Common questions.

How does the 14-day trial work?
Sign up, add your tracking snippet, and you get full access to every feature — no credit card required. At the end of 14 days, choose a plan or stay on Starter for free.
What counts as a 'monthly user'?
Any unique user who triggered at least one event in a given calendar month. Anonymous visitors and identified users are both counted.
Does Luma work with my stack?
Luma ships SDKs for JavaScript (browser + Node), Python, Ruby, Go, and a REST API. If you can send an HTTP request, you can send events to Luma.
Is my data shared with third parties?
Never. Your event data is stored in isolated infrastructure per account. We do not train models on customer data or sell data to any third party.